Payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.Shipping
We ship from our Toronto studio to Canada and the United States. A $10 flat fee gets you a gift-wrapped, securely shipped purchase via Canada Post Expedited Parcel including a tracking number and $100 insurance coverage. No additional shipping is charged for multiple purchases within the same order. Shipping times vary based on region but we generally find this service to be reliable and fast. Please allow 3 business days before shipping for your order to be completed.Taxes
If you reside in Canada you will be charged the appropriate provincial sales tax for your purchase upon checkout. Purchases from the United States will not be charged tax; however, American customers are responsible for any import duties levied by their respective state.Returns
We do our very best to ensure high quality products and customer satisfaction. If your piece arrives damaged in some way, or if you received the piece as a gift and wish to exchange it, please contact us within 14 days of receiving the order and we will replace the broken piece via mail or issue a store credit for a gift exchange once the gift is returned safely to us.Customization
Please read the size specifications in the product description for bracelets and necklaces to ensure a proper fit. We are happy to add or subtract length to your piece for a $10 fee. Please contact us before purchasing to provide us with measurments and receive a custom listing.Jewelry Care
We purposely antique our silver so you don't have to worry about cleaning it regularly or keeping it stored in the dark. We know you like to hang your necklaces on a cork board or some other pinterest-worthy device so you can see what you've got and match your outfits! That being said, silver is durable but not indestructable so we don't reccommend wearing silver jewelry in the shower, when swimming or exercising. Over time, your piece may get darker in some spots and lighter in others, which will add to the character and (hopefully) make you love it even more.